SB
Stanley B

1 reviews | Active since Jul 2011

26 Aug 2023, 13:36

Vodacom supplier is Pathetic to provide Stock to there stores.

This complain is regaring Vodacom suppliers, How do they expect me to wait like in a month for an order that was places and the contract was approved. The supplier has to get there things together because Juawei South Africa confirm that the product that was app**** for has enough stock in South Africa but whoever the pathetic supplier for Vodacom stores is your service is bad, You do not care or have a process in place that the Vodacom Stores can even inform the client how long they will be waiting for the Item they ordered. The Vodacom supplier for their stock is putting Vodacom's name and service at risk because they are *********** and I even brought this complaint to Huawei South Africa's attention. If Vodacom suppliers can't provide good service maybe Vodacom has to look for another better supplier with excellent service I hope Vodacom's Head office takes this matter seriously because of your supplier you will lose clients and the supplier does not care because you keep on supporting them with there pathetic *********** servic.

0
Replies (1)
Vodacom
Vodacom's reply26 Aug 2023, 16:26
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team