Vodacom supercharging me.

Vodacom I am beyond fed up with this ***** up of yours which I have reported before on fb aswell as call centre and was told its the company handling the top ups or something that *****ed up big time and somehow changed some prepaid customers to r56 top up randomly. Like total shrug from Vodacom not their stuff up not their problem. 1. I registered and rica'ed this number either 31 july 2017 or 1 aug 2017. Which I am 100% certain off as 31st was my bday and my handbag,cellphone everything was ****** the 29 july 2017 during a very traumatic event. Specifically spent a verrrry long time that day sitting in the living room talking to your male call centre agent as after everything was done/rica'ed two months before that in witbank where I bought the sim as a back up personal number for myself to keep work and personal apart but was retrenched and did not need to use the number until my old one was ******. This number us registered and rica'ed on my name, no doubt about this. 2. December 2017 I changed my pricing plan to 79c per minute. 3. Some where last year Vodacom stuffed up big time,this is not my problem to sort out it is yours. 4. Since your stuff up last year...I did not get ANY talking points, this is theft. I should have a ****load by now. 5. Ive been supercharged with contract prices for phone calls for over a year...instead of0'79p/m Ive been paying specifically to other networks almost R2.00p/m totally confirmed with screenshot tonight 20.59 minutes cost me R40.00 ***!!!! ***!!!!***!!!!this is *****ing my money. 6. I do not qualify for out of network call bundles because Im according to your message on 0.79c per minute payment choice. Well guess what total ****** bull**** as Im paying almost R2.00p/m 7 all of a.sudden after.a.year I do not qualify for airtime advance????? ***!!!! Why not? 8 I cannot buy powerbundles because im on a top up. Really...I AM PREPAID. 9 most specials I do not qualify for 'cause Im on top up. So Im paying double...vodacom contract rates. 10. The other day when trying to add something to my bill I get a messageNOT FOR CORPORATE ACCOUNT. WHEN EXACTLY DID I CROSS OVER TO CORPORATE????

You stuffed up and you better get this fixed Asap, this is your problem not mine! I want my talking points I WANT MY MONEY SPENT ON CALLS FOR A YEAR+ at R2.00 per minute refunded.

Im telling you now sort out your stuff up ASAP .

VODACOM JUST CONTINUES PROVING THEY ARE THE BIGGEST MOST CORRECT COMPANY IN SOUTH AFRICA????????????