CB
Claire B

1 reviews | Active since Jul 2010

31 Mar 2015, 11:32

Vodacom Super Stars

I just wanted to write to Vodacom and express how happy I have been with them. I have been with Vodacom for 20 years and have never had a problem with this company. Their service has been outstanding. Their line quality has been way better than anything else. I have just had a horrific experience with a data bundle from MTN (work uses MTN so only reason it was through them). MTN are shocking they don't get back to their customers, they don't warn you when your data is up. **************** from this company. Vodacom however always let me know when my data is nearing its end regularly. Their staff are polite friendly and helpful. I have just be so incredibly happy. Unfortunately my contract is coming to an end and if it were not for Telkom being so much cheaper and me having to cut my costs due to financial constraints, I would have stayed with this incredible company. Thank you so much for an incredible 20 years. Keep doing what you are doing, it works!

0
Replies (1)
Vodacom
Vodacom's reply31 Mar 2015, 14:46
Official
Hello burwoodc,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team