TA
Theresa A
1 reviews | Active since Dec 2019
20 Dec 2019, 20:20
Vodacom Summer Shake Up
I have the Vodacom App but there is no Summer Shake Up Menu. I have reported it to Vodacom about 2 weeks ago and guess what, nothing happened. I get one Shake by dialing 133# call and the other one on the App after switching phone on and off, I don’t know how many times. Today I have tried everything and I still haven’t been able to get my 2nd Shake!!!!
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Vodacom's replyOfficial
21 Dec 2019, 11:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2019, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team