CG
Carmyn G
1 reviews | Active since Feb 2020
05 Feb 2020, 10:35
Vodacom Summer Shake ****
The Summer Shake promotion is all just a ****. You use your points to "purchase" vouchers but the vouchers don't actually work. Visited 4 different Steers to use my vouchers but they all say that the codes are invalid. And if you call the vodacom customer care helpline then they direct you to an alternate number that doesn't even have people on the other end and can't help you. And if you call the vodacom customer care helpline again then they are extremely rude and not helpful at all. What a **** of a promotion. Don't even bother wasting your time. Pathetic service.
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Replies (1)Vodacom's replyOfficial
05 Feb 2020, 11:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 11:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
