1 reviews | Active since Jan 2017

23 Dec 2020, 08:41

Vodacom summer shake game

I'm so disappointed in the vodacom shake summer. Why would they create a platform for their customers to win when they only trying to make money out of us. You shake the app and win puzzle until you reach each you puzzle you win that prize but instead they **** us by intentionally place a missing peace on each prize puzzle set , a puzzle piece you'll never receive, they give the same puzzle instead or you not a winner. I've done some research on social media and saw that a view people going through the same thing and we all stuck with the same missing puzzle which is actually weird! Vodacom **** to us by telling us we will win these prizes where they knew it will never happen to send messages to buy airtime to gain more vodabucks to give you extra shakes to make winning easier but its all lies.

So I want to know what happens when network companies **** their customers to make money out of us.

Because most of us played these games win money so we can pay of our debts that most of us made because of this pendamic. Most of us are in arrears so they had hope that they might win something from vodacom. Someone is in desperate need of a vehicle to get to work or for something very important in their household, but instead vodacom is ripping people of in this time of the pendamic knowing we all already struggling and now they taking the last little we have making it seem like they giving us hope to win some.

They knew we will go out our way to win that one puzzle not knowing the puzzles are missing and we would never win

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Replies (1)
Vodacom
Vodacom's reply23 Dec 2020, 09:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team