AK
Angelo K
1 reviews | Active since Nov 2018
24 Nov 2019, 23:35
Vodacom Summer Shake False Advertising
This is false advertising and bad service!
I subscribed to Vodacom Summer Shake and won Vodacom video ticket 1g. While streaming YouTube videos my normal data ran out.thinking that the video ticket was being used. Now I am sitting without data and the video ticket is not working because I can’t steam anything from YouTube and the 1g ticket expires in 20min!
I would like to see how this is going to play out! Awaiting with much anticipation!
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Vodacom's replyOfficial
25 Nov 2019, 07:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team