GS
Gary S

1 reviews | Active since May 2017

08 Apr 2026, 12:06

Vodacom summer deal ****

You have a ***** line. Is this for your own cover up that get detected? Why then when trying to call it, it doesn't go through and hangs the call. When it does eventually go through, there's nowhere to talk to a consultant and just says talk to tobi, who cant help. When someone tries to **** me in the name of vodacom, I'd expect you to want to do something to clear your name.

0
Replies (2)
Vodacom
Vodacom's reply08 Apr 2026, 14:47
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply09 Apr 2026, 09:04
Official
Dear Gary,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
 
Our records indicate that contact was made with you and the feedback was provided.
 
Regards,
 
Consumer Website Team