JZ
Jan Z
1 reviews | Active since Jul 2013
09 Apr 2024, 11:18
VODACOM = SUKSESVOLLE DIEFSTAL ORGANISASIE
Vodacom weier om my probleme op te los!! Hul steel elke maand my geld!! Hul weier dat ek my rekening self betaal en steel my geld links en regs uit my bankrekening omdat hul my verplig om per stoporder te betaal!! Dus het hul Carte Blance om geld by my te steel soos hul wil!! Ek is honger en het nie geld vir brood en kos nie!!! Vorms was ingevul en gestuur om maandeliks te betaal, Geen reaksie, en niks word gedoen nie, behalwe dat my foon nou geblok is en ek nie kan bel of besigheid doen nie, terwyl Vodacom my 'n paar duisend Rand skuld!! Klomp F... hoertjenners wat daar werk!!
Helpful (0)
Replies (8)0
Replies (8)Vodacom's replyOfficial
09 Apr 2024, 12:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2024, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
JZ
Jan Z's updateReviewer Update
09 Apr 2024, 16:24Vodacom meer as pateties en uiters ***!!. Het vanoggend belowe om terug te s***el. Nog niks. Het oor die R300 000 se sake transaksies verloor vandag!! My account is suspended!! Dis wat foon vir my sê en dit terwyl Vodacom my a paar duisend Rand skuld! Ek kan niks doen nie want hul sit met getekende stoporder en my selnommer anders het ek al lank ge***off!!! Vodacom is etterrrrrr!!!!
JZ
Jan Z's update09 Apr 2024, 16:24
Reviewer Update
Vodacom meer as pateties en uiters ***!!. Het vanoggend belowe om terug te s***el. Nog niks. Het oor die R300 000 se sake transaksies verloor vandag!! My account is suspended!! Dis wat foon vir my sê en dit terwyl Vodacom my a paar duisend Rand skuld! Ek kan niks doen nie want hul sit met getekende stoporder en my selnommer anders het ek al lank ge***off!!! Vodacom is etterrrrrr!!!!
JZ
Jan Z's updateReviewer Update
09 Apr 2024, 16:26Vodacom meer as pateties en uiters ***!!. Het vanoggend belowe om terug te s***el. Nog niks. Het oor die R300 000 se sake transaksies verloor vandag!! My account is suspended!! Dis wat foon vir my sê en dit terwyl Vodacom my a paar duisend Rand skuld! Ek kan niks doen nie want hul sit met getekende stoporder en my selnommer anders het ek al lank ge***off!!! Vodacom is etterrrrrr!!!!
JZ
Jan Z's update09 Apr 2024, 16:26
Reviewer Update
Vodacom meer as pateties en uiters ***!!. Het vanoggend belowe om terug te s***el. Nog niks. Het oor die R300 000 se sake transaksies verloor vandag!! My account is suspended!! Dis wat foon vir my sê en dit terwyl Vodacom my a paar duisend Rand skuld! Ek kan niks doen nie want hul sit met getekende stoporder en my selnommer anders het ek al lank ge***off!!! Vodacom is etterrrrrr!!!!
JZ
Jan Z's updateReviewer Update
10 Apr 2024, 09:52My problem has now become a critical issue. Phoning Vodacom they do not recognize my number?? It has been discontinued!!! How is it possible whilst I have a contract and more than the required amount was deducted off my bank account on the 2nd of April 2024! I am about R3000 in advance which Vodacom owes me!!. I am without a phone in the veld on a farm and cannot contact any person! Since yesterday I've lost thousands of Rand! Who is going to pay for that??
JZ
Jan Z's update10 Apr 2024, 09:52
Reviewer Update
My problem has now become a critical issue. Phoning Vodacom they do not recognize my number?? It has been discontinued!!! How is it possible whilst I have a contract and more than the required amount was deducted off my bank account on the 2nd of April 2024! I am about R3000 in advance which Vodacom owes me!!. I am without a phone in the veld on a farm and cannot contact any person! Since yesterday I've lost thousands of Rand! Who is going to pay for that??
JZ
Jan Z's updateReviewer Update
10 Apr 2024, 14:47Please do not talk ****!! My current account is not active!! It is re routed and suspended!! Vodacom is in charge of my bank account and monthly payments which is about R3 000 in advance! My number does not exist and phoning Vodacom confirms that my number do not exist!! Please sort out and activate my number as I've lost R50 000 plus in business the past two days!! You promised HelloPeter that a consultant will phone me! They did not and won't me able to phone me because if they phone or anybody else it says: Number not available on MTN
JZ
Jan Z's update10 Apr 2024, 14:47
Reviewer Update
Please do not talk ****!! My current account is not active!! It is re routed and suspended!! Vodacom is in charge of my bank account and monthly payments which is about R3 000 in advance! My number does not exist and phoning Vodacom confirms that my number do not exist!! Please sort out and activate my number as I've lost R50 000 plus in business the past two days!! You promised HelloPeter that a consultant will phone me! They did not and won't me able to phone me because if they phone or anybody else it says: Number not available on MTN
JZ
Jan Z's updateReviewer Update
11 Apr 2024, 09:56Nothing has been done!! You cannot phone me because my number is blocked, re routed and does not exist! I've lost thousands in Rands for the past four days and I expect Vodacom to make good by supplying me with a new phone of my choice!! E mails is rep**** by: "this is an automatic response"!! Phone me on ***to solve my problems!!!
JZ
Jan Z's update11 Apr 2024, 09:56
Reviewer Update
Nothing has been done!! You cannot phone me because my number is blocked, re routed and does not exist! I've lost thousands in Rands for the past four days and I expect Vodacom to make good by supplying me with a new phone of my choice!! E mails is rep**** by: "this is an automatic response"!! Phone me on ***to solve my problems!!!
JZ
Jan Z's updateReviewer Update
11 Apr 2024, 10:16Vodacom can phone me on my other contract number then to explain my current problem!
JZ
Jan Z's update11 Apr 2024, 10:16
Reviewer Update
Vodacom can phone me on my other contract number then to explain my current problem!
JZ
Jan Z's updateReviewer Update
26 Apr 2024, 10:11I still had no response from Vodacom. They are pathetic!! Problems with signal was send! No one can phone me! Complaint about problem, not answered! They have Tobi **** which does not respond! Emails do not get answered! All I receive by email is: Customercare@ vodacom.co. za (to me) Trying to cancel stop order has just been ignored, because they now have Carteblance on my bank account and deducted thousands of rand monthly on my total monthly subscription which should be R568 per month! At the end of the day I'll loose my phone number because I'll have to change to another bank, to get rid of Vodacom in order to get rid of my stop order and contract!! If this should happen all I can do to retaliate is to have Vodacom towers and batteries destroyed so that people can go to a firm that is efficient, professional and care about their customers!!!
JZ
Jan Z's update26 Apr 2024, 10:11
Reviewer Update
I still had no response from Vodacom. They are pathetic!! Problems with signal was send! No one can phone me! Complaint about problem, not answered! They have Tobi **** which does not respond! Emails do not get answered! All I receive by email is: Customercare@ vodacom.co. za (to me) Trying to cancel stop order has just been ignored, because they now have Carteblance on my bank account and deducted thousands of rand monthly on my total monthly subscription which should be R568 per month! At the end of the day I'll loose my phone number because I'll have to change to another bank, to get rid of Vodacom in order to get rid of my stop order and contract!! If this should happen all I can do to retaliate is to have Vodacom towers and batteries destroyed so that people can go to a firm that is efficient, professional and care about their customers!!!
