DK
Deon K

1 reviews | Active since Jun 2017

27 Mar 2018, 16:12

Vodacom SUCS

I would like to know how can Vodacom just add Content Services and Vodafone Live to my account .You get a SMS and if you ignore it they add it to your account and you must just pay, I have prove of this I can't pay with out prove that I gave Vodacom to add it to my Account. I lodged a complaint yesterday and no reply about Vodafone Live I cant pay for something that I did not agree too add to my account.I do believe that Vodacom has a problem with Vodafone on some accounts. Deon Kruger

0
Replies (2)
Vodacom
Vodacom's reply28 Mar 2018, 06:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Apr 2018, 14:20
Official

Good Day

Kindly note that your enquiry has now been completed.

Regards

Dominic