Vodacom Sucks!!!!!!!!!!!!!!! You just hit a dead end with them all the time

I spent hours on the phone and being chased to and from Vodacom shop to head office to get a reason as to why was a number recycled.

My husband is late and his number was just recycled. I had no control of his possessions and only after we received it were we able to start sorting our situation out.

Vodacom tells me that the numbers all go to a pool and gets recycled and any service provider can get that number.

This number was just converted to prepaid without consent. It was a contract number and just automatically went to prepaid. As far as I know it will become a month to month contract thereafter. However Vodacom just recycled the number.

They do not consider the financial implications and impact it has on the individual.

And all requests go through to the customer care centre, one would never ever be able to discuss issues with management.

Can someone please assist!!!!!!!!!!! It is urgent