1 reviews | Active since Sept 2018
Vodacom sucks you dry
I am absolutely sick and tired of Vodacom and their non existent customer service! For months I have been querying why my bill is so high, I keep getting promised the added data charges will be removed and refunded for what has already been paid and yet every month the same thing. Now I want to cancel my contract (because I'm going overseas not even due to their shocking service) and I get told I have to pay R8130 to get out of the contract! I have a Samsung S8, on a Smart S contract..surely I should only be paying the balance of the phone value and not of the entire contract plan?! 25% 'discount ' but this is ****************! I have been a loyal vodacom customer for years but never again!
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
