1 reviews | Active since Aug 2016

06 Jul 2017, 12:07

Vodacom Sucks Yet Again

<p>Vodacom Sucks Yet Again</p> <p>I have just received my monthy statement from Vodacom and low and behold my account is R10,500.00</p> <p>I am a pensioner and having to pay this will cripple me and I will not be able to put food into my mouth.</p> <p>This is absolutely ridiculous and after phoning they have told me its R5000 for data.Not once did they warn me or even sms me to tell me.</p> <p>I am really thinking of moving my account as this is the second time this has happened to me.</p> <p> ********** 055 M Eve ********** 004083</p> <p><br /> </p>

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Replies (2)
Vodacom
Vodacom's reply06 Jul 2017, 12:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Jul 2017, 09:18
Official

Good day,

As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,
RM