AE
Azhar E

1 reviews | Active since Jun 2019

22 Jun 2019, 09:46

Vodacom SUCKS with customer service

I have been double debited for no reason more than a year ago.i have sent numerous emails to head office and the phoenix plaza branch but did not receive any feedback. vodacom is the worst service provider that i have dealt with. i had a few issues with cell c in the past which was resolved in 24 hours now that is CUSTOMER SERVICE

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Replies (1)
Vodacom
Vodacom's reply22 Jun 2019, 11:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team