VP
Vivienne P

1 reviews | Active since Apr 2019

15 Sept 2021, 15:37

VODACOM SUCKS - TERRIBLE SERVICE WITH NO EXCUSE

Vodacom (Insurance) this is pathetic - this is the second year in a row where vodacom doesn't have the right device on my insurance and only one device is registered that is 4 years old - and they can't provide themselves with an invoice - me as a client have to send a copy of my invoice I spoke to Leticia for a while and she dropped the phone in my ear because, she couldn't explain why i must send them an invoice send from them - REALLY DISAPPOINTING AFTER ALL THESE YEARS - PLEASE GO LISTEN TO THE RECORINDGS

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team