GF
Glynnis F
1 reviews | Active since Jun 2020
31 Dec 2020, 11:11
Vodacom sucks-Season 1 Episode 2
I am still waiting on a refund from Vodacom,was contacted and assured I would get the refund before Christmas.Lo and behold,that didn’t happen.You know when Vodacom people are lying-their lips move.I am so disappointed after being promised that I will be refunded before Christmas.I’m Upgrading to a new network next week and one that is way more affordable than Vodacom.R149 for 1Gig!Stop,assess,we have lost jobs,yet Vodacom can’t be bothered.Please don’t call me.Either message or mail me so that I can have tangible proof of what is being said
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Vodacom's replyOfficial
31 Dec 2020, 13:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2020, 13:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team