ML
Michael L

1 reviews | Active since Dec 2017

08 May 2018, 16:47

Vodacom SUCKS. Period.

Vodacom SUCKS. I hate them. I have been a client for 15 years and am a VIP client and I cannot take it anymore. I don't have time to write more than this because they dont care anyway and they have used up all my time. I could have written a novel in the time I've been trying to sort out my issues with Vodacom! Use someone else!!

0
Replies (2)
Vodacom
Vodacom's reply08 May 2018, 19:19
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 May 2018, 14:44
Official

Dear Mr Lee,

We regret taking note of your experience.

Our records reflect that this matter was resolved and credits were passed on your Vodacom statement.

Please refer to the email which we have sent for feedback on this correspondence.

We once again apologise for any inconvenience caused.

Regards
Shad