CM
Clarissa M

1 reviews | Active since Jul 2023

07 Jul 2023, 14:04

Vodacom sucks!!!

Vodacom… your service is absolutely disgusting. When one takes out a contract it is promises of this and that will come from the store within a week. This is the third time in a row that I get told… after signing contact that the colours I chose are not available… stock will still take an unknown amount of time to arrive but I am paying for something that I don’t have in my hands at the moment. We are talking about expensive items… iPhones, Apple Watches… iPads… you are loosing me as a client after more than 20 years. I cannot handle this terrible service any longer.

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Replies (1)
Vodacom
Vodacom's reply08 Jul 2023, 11:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team