SB
Sandra B
1 reviews | Active since Sept 2024
19 Sept 2024, 16:04
Vodacom sucks
I have been with Vodacom since they started up in South Africa. I am shocked at the poor service the last couple of years. Signal pathetic and my account has been going up between R200 and R500 the last 2 months. Logged a query and it was just closed, saying I gave permission. I will be ending all my contracts once they laps. No thank you to Vodacom
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Vodacom's replyOfficial
20 Sept 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply20 Sept 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team