1 reviews | Active since Sept 2016

15 Dec 2025, 15:43

Vodacom sucks

I placed an order on the 1.12.2025. The order was canceled when I enquired. The amount i paid was 237. I was only refunded R38. The order number was ***.

I placed another order on the 12.12 .2025. The order was made today the 15th of December and the item is damaged. This order number is ***.

No one from vodacom has contacted me regarding my refund .

And I tried calling vodacom and was put their from pillar to post and no one resolved my issue.

So im unsure how to get any assistance from them.

Their service really sucks.

0
Replies (2)
's update19 Jan 2026, 20:49
Reviewer Update
I still have not received my refund from vodacom
And they have not replaced the damaged item. Their service really sucks and this proves me right.
's update11 Feb 2026, 21:07
Reviewer Update
Vodacom is sitting with my money for an order they canceled and another order where the item was broken. They are making it seem like it is my fault. Complaining now on any platform is not helping. I will be lodging a complaint with ICASA