Vodacom sucks

I am so sick and tired of vodacom. My dad took out a contract for me under his name 2 years ago. Anyway the contract was cancelled on the 3rd of January 2021, all the consultants we speak 2 say yes it is shown on the system that it is cancelled yet they keep debiting us. This is the 3rd month after the cancellation that we are paying. They love 2 debit but we are not receiving any airtime!!! Spoke to a consultant yesterday after they emailed me the statement which says they are going 2 debit again. They claimed that they will send me a reference number that we can use 2 reverse the payment and alas we are still waiting for the reference number. This is totally unacceptable. DO NOT TAKE A CONTRACT OUT WITH VODACOM.