Vodacom Sucks

We recently up graded our vodacom ****le 10GB to a home up capped router. We were told by the vodacom agent that it would be actived on the 1 of November 2023. The router arrived on the 1 of November 2023 we plugged it in and started to use it. We were very excited as we have small home business and knew it was going to be a great help. Sadly 4 days later our " up capped data" ran out. We got hold of vodacom only to be told that the up capped contract will only be in place from the 1 of December 2023, we explained to their agent that was not what we had been told, he then gave us another number to contact, we spent the afternoon been passed from department to another. Finally we spoke to someone, who after at our insistence agreed to listen to the tape recording and get back to us. Vodacom finally did get back to us and offered us 25GB of data but they couldn't load it onto the router, so wanted to load it onto my phone, after consideration we decided that it wouldn't benefit us as our business needs the router. We phoned vodacom, to ask them to cancel the data been put on my phone, only to be told by their agent that they had put the data onto the router. 5 minutes later I looked on my phone and behold the data that we were told was going to be put onto the router was on my phone. We have been vodacom subscribers for over 20 years now and am very unhappy with the way we were treated. We are very disappointed in the fact that it seem that anyone working for vodacom doesn't know or maybe doesn't care about the service they are giving to the public, do we have to be a big corporation for them to be interested. We will definitely not be renewing our contract with vodacom when they expired. We will definitely not recommend vodacom to anyone.