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Wynand O
1 reviews | Active since Nov 2023
21 Nov 2023, 14:10
Vodacom sucks !!!!
Well don't think I'm the only one but vodacom sucks. The operators working there are ***********. They never get back to you like they say. So now I must just except that R1100 of my money which I paid vodacom is gone. Because it's not showing that it went of my account but went of in my bank. Now they still expect me to pay it again. They suspended my account so there's nothing I can do now. This is bull. I will not pay another R1100 because you say so. Keep it suspended I don't care. Vodacom is full of promises but can't keep 1 of them. You don't even deserve 1 star !!!!
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Vodacom's replyOfficial
22 Nov 2023, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2023, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Wynand O's updateReviewer Update
27 Nov 2023, 09:05Like I said. Vodacom is full of promises that they cant keep. No consultant tried to call or will ever call me. I had to call to find out whats the story about my line being cut. But like the lady said that I spoke to. It doesn't matter how I argue. If they say I'm al of a sudden behind I'm behind and must just pay. Bull **** !!!!!!
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Wynand O's update27 Nov 2023, 09:05
Reviewer Update
Like I said. Vodacom is full of promises that they cant keep. No consultant tried to call or will ever call me. I had to call to find out whats the story about my line being cut. But like the lady said that I spoke to. It doesn't matter how I argue. If they say I'm al of a sudden behind I'm behind and must just pay. Bull **** !!!!!!