SA
Sean A
1 reviews | Active since Mar 2014
16 Apr 2025, 20:21
Vodacom sucks
The 4G in my area is terrible, it has been for 3 weeks. I reported the issue to Vodacom and nothing has been done about it. I pay on time every month yet there is no service delivery. They must pull up their socks. There are other ISP's out there
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
17 Apr 2025, 08:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Apr 2025, 08:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SA
Sean A's updateReviewer Update
18 Apr 2025, 22:15The 4G issue was dealt with quickly and efficiently. Thank you to the Vodacom staff for such prompt and quick service. I jumped the gun with this bad review and revoke all the negative criticism I previously posted.
They resolved my issue even before they contacted me about my review on Hello Peter. I will stick with these guys.
They resolved my issue even before they contacted me about my review on Hello Peter. I will stick with these guys.
SA
Sean A's update18 Apr 2025, 22:15
Reviewer Update
The 4G issue was dealt with quickly and efficiently. Thank you to the Vodacom staff for such prompt and quick service. I jumped the gun with this bad review and revoke all the negative criticism I previously posted.
They resolved my issue even before they contacted me about my review on Hello Peter. I will stick with these guys.
They resolved my issue even before they contacted me about my review on Hello Peter. I will stick with these guys.