UM
Uvesh M

1 reviews | Active since Feb 2019

12 Apr 2022, 15:49

Vodacom sucks

I ordered a speaker on the Vodacom Voda bucks store more then 2 weeks ago with no call or no communication from Vodacom to advise on the delivery. Vodacom has gone to the dogs they have become a very ********* business practice and have lost the sense of customer care and value. They advertise things and don't deliver pathetic Vodacom it looks like you have managers that don't know what they are doing if this was a seamless streamlined process Vodacom would not deal with petty issues of such for a industry of such magnitude, I do not come from the industry of communication but I surely do know how to be competent in working and understanding the companies policies and procedures to avoid unnecessary issues of such. If you are looking to hire a manager I will be more then likely to manage this part and excel in it just hook me up and 3 months you will see a change that people will hold vodacom in the high light again

0
Replies (2)
Vodacom
Vodacom's reply12 Apr 2022, 16:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
UM
Uvesh M's update12 Apr 2022, 19:11
Reviewer Update
Good day

Thank you for your response how ever this just shows your incapable work ethic to resolve a query does Vodacom have short staff or does Vodacom now belong to Government should we take a number and sit in a que catch a wake up people are struggling for jobs and you the ones that have it show no concern or care towards it so now it is a matter of waiting to see if I get a response a call back of sort, just for the record this does not make the problem go away but it surely shows that Vodacom does not have proper staff in place to handle these sort of situations because now you have to find someone to assist really guy