JM
Jan M

1 reviews | Active since May 2014

14 Dec 2016, 10:45

Vodacom sucks data

<p>Loaded data onto data contract and after I have logged into the account the network reject me based on "You have run out of data". Contact centre is absolutley pathetic and being put on hold for 30minutes just to indicate they have a problem with allocation of data.</p> <p>Why do they accept payments if they cannot allocate data.</p> <p>There service sucks in the sdame manner that they suck dfata into a black hole.</p>

0
Replies (2)
Vodacom
Vodacom's reply14 Dec 2016, 10:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

JM
Jan M's update15 Dec 2016, 09:11
Reviewer Update

One day gone without any contact

Must be an automated reply.

Vodacom service is absolutely pathetic.