SU
Shawn U'ren
1 reviews | Active since Jan 2020
02 Jan 2020, 09:22
Vodacom sucks
Vodacom is pathetic. I have been trying to cancel a number of contracts for 6 weeks. Spent hours online waiting for consultants. Each time i get shunted from one department to another. The service sucks. Still not resolved. Keep saying they will call back. Which never happens.
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Vodacom's replyOfficial
02 Jan 2020, 11:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2020, 11:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team