Vodacom Sucks!

Dealing with Vodacom's Call Centre Agents is probably the worst experience anyone can be subjected to. I spent 10 minutes on the phone trying to migrate my contract to a pay-as-you-go line as it was due for upgrade at the end of August. Firstly, I am told that I need to give 30 days' notice of my intention to cancel my contract. Then I am told that I need to call again on the 1st November and provide a reference number which Vodacom will sms me, so that my number can be migrated from contract to pay-as-you-go. After spending 10 minutes on the phone, I am expected to call again to go through the same painstaking exercise in 3 weeks time. Vodacom - you may have the monopoly as a network provider, but your service leaves MUCH to be desired!!!!