HC
Hlanai C
1 reviews | Active since Sept 2017
09 Mar 2022, 16:41
Vodacom sucks
I requested to port my number from Vodacom to MTN on 8 March 2022 just after 9AM. Vodacom sent me an OTP to proceed with the porting. I rep**** with the OTP. Since then I have not heard from Vodacom. Today is 9 March 2033 and it's already after 4:30PM, Vodacom is still hanging onto my number. Please accept rejection and release my number. You know your service (or rather lack thereof) sucks so please don't hold be against my will.
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Vodacom's replyOfficial
10 Mar 2022, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Mar 2022, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team