AN
Andrie N

1 reviews | Active since Feb 2018

30 Jan 2024, 03:43

VODACOM SUCKS!!!!!!!!!!!!!!!!!

I have had THE WORST SERVICE WITH VODACOM!!!!!!! I migrated to a package about two months ago because the sales lady said IT WON'T CHANGE ANYTHING ON MY ACCOUNT, BUT it did!!!!! So I went in to Vodacom, in Hartbee****rt and the guy helped me to try and reverse it. I received a message from Vodacom on the 9th of Jan saying it has been reversed and I WILL BE CREDITED FOR MY ACCOUNT. Again, I paid extra for the migration that was apparently reversed. I phoned Vodacom, AGAIN, two weeks ago, because I received another message from them showing that I am still on the migration plan, the guy again said that it is definitely reversed BUT THIS MORNING I STILL PAID FOR THE MIGRATION!!!!!!!! VODACOM HAS THE MOST SH#TTIEST SERVICE EVER!!!!!!!!! I WILL NEVER RECOMMEND VODACOM TO ANYONE.

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Replies (1)
Vodacom
Vodacom's reply30 Jan 2024, 07:26
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team