AT
Adele T

1 reviews | Active since Jun 2022

20 Jun 2022, 11:30

Vodacom sucks!!!

|Good day a ********* did a sim swop on my number online twice on Sunday the 12th of May. I phoned vodacom and the told me they flagged my account and cancelled both the requests. I have been to Vodacom store in Lichtenburg twice a day everyday in last week. The consultants tried their best to assist me and i do appreciate them but the problem seems to be with Vodacom somewhere else. I am a financial advisor and I am beginning to suffer a financial loss now. Today is the 20th of June. Vodacom Lichtenburg is still trying to assist me without luck. I ve been a customer at vodacom since 1997. but for sure i am done with them now.

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2022, 12:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team