Vodacom SUCKS! Close your Business Account with them immediately!

I find that the accounts department at Vodacom absolutely disgusting. I have a business account with them and over the last few months have received an enormous increase in our accounts, from Nov. '24 till Oct. '25, an increase of R42 600.00. We do not receive statements which is in fact ******* with regards to the VAT act as the by law, the service provider should provide a statement within 21 days to the purchaser. No one returns calls or emails.