Vodacom sucks

I placed an order on 4 August 2024, few weeks later no responds. I comment on Hello Peter...next morning Vodacom contacted me...I explained the problem, they said may be it was because of no stock, but an agent will contact me. It is now about week later and Vodacom has not conmtacted me....Vodacom you sucks...if their is no stock why does Vodacom not conmtact me and give me another option