tT
thea T

1 reviews | Active since Apr 2014

04 May 2015, 07:21

VODACOM SUCKS BIG TIME

sad how staff at Vodacom does not know how to deal with a problem did a migration on my Voda cell contract on Friday 1 May 15 the next day the 2nd changed my cell nu *private reasons* (no u can't call me on my 060 number u made sure it is not working), then the 2nd as well I was due for an upgrade, NOW ALL THIS SEEMS TOO MUCH FOR VODA, when the lady at the shop where I upgraded wanted to put my sim card into new phone, card was too small, so I cut it, the new phone did not want to accept my sim, HAD TO BUY A NEW SIM, to make new phone work. new sim is since Sat 2nd May NOT REGISTERED ON THE NETWORK, why,now listen to this lame story after I called voda 8 TIMES, spoke to Thandi, to Buang, +MANY MORE, each of them told me this lame story seriously, ' BECAUSE IT WAS A PUBLIC HOLIDAY ON THE 1ST OF MAY, VODA CUD NOT RUN DEBIT ORDERS, SO MY ACCOUNT SHOWS IN ARREARS, AND THEY BLOCKED MY NEW SIM HAHA (can u believe that one). am asking,THE OTHER 3 MILLION CLIENTS OF VODA, ARE THEIR SIM CARDS ALSO BLOCKED COS IT WAS A HOLIDAY Voda can only run debit orders tonight OMW I have NEVER in the 2 y contract had problems, YES THERE ARE ENOUGH MONEY IN MY ACC! So since Friday I cud not use my phone

0
Replies (1)
Vodacom
Vodacom's reply04 May 2015, 14:50
Official
Hello blommekind112233,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team