1 reviews | Active since Mar 2024
VODACOM SUCKS BIG TIME. 15 days down with no hope that they will sent some one
I Have had a fiber line for 2 months now with Vodacom and both months my fiber has been down. This time around it has been 15 days since I have been down. Vodacom DOES NOT CARE ABOUT THEIR CLIENTS. First they logged a wrong address on my ticket, an address I never gave them or lived at. Between them and Vumatel they have dropped the phone in my ear they have **** to me and denyed me the opportunity to speak to a manager. I work from home and Have lost so much money and they do not care.
I think Vodacom is the worst provider I have every been with, between Vodacom, MTN and even Telkom. They have no regards for their clients and I think they will become much worst working with Vumatel who is so rude to clients and keep dropping the phone not to deal with clients.
THE ONLY REASON I DO HAVE VODACOM IS BECAUSE I DO NOT HAVE ANOTHER CHOICE WHERE I STAY.
I want to cancel them soooooooo bad. WORST PROVIDER. The CEO should be ashamed to be the head of such a bad compony. Managers never contact you when the agent promises. They just pulling a big fat salary while clients loose their jobs.
MORE THAN 2 WEEKS and Vodacom can still not get an technician out of FYI Vosacom uses contractors who does not care and ignores Vodacom as they see fit probably a Family member if the higher managemebt.
I have begged, I have cried and still they just say for 15 days now we are esculating it.
Shame on you Vodacom, my case with Icasa is opened, with every call I have recorded of your poor service delivery, this Case will be the one that will put your poor service delivering in the lime light.
Now I understand why you have a one star rating. You probably do not even read these reviews as you do not care.
I find it so interesting that you will phone me about post about your bad service but still cannot reslove my 16 days without internet. You only care about your reputation not your client. I cannot get a call back for my internet again DOWN FOR 16 DAYS!!!!!!!
Please if you consider Vodacom as a service provider please, please do not use them, they are terrible, managers are unreachable and consultants tells you for 16 days we have esculated it, does not seem that your fiber esculation process works. Also they have teamed up with Vumatel who is a very bad service provider. You are the worst will make sure to post everywhere I can so consumers dont fall into your trap of pour service delivering. Just to put the cherry on the cake they will say alot of customers are experiencing problems seems like Vodacom us ensuring that Vumatel takes tgem down. Probabaly someones cousin that has Vumatel that why you do not care.
I find it so interesting that you will phone me about post about your bad service but still cannot reslove my 16 days without internet. You only care about your reputation not your client. I cannot get a call back for my internet again DOWN FOR 16 DAYS!!!!!!!
Please if you consider Vodacom as a service provider please, please do not use them, they are terrible, managers are unreachable and consultants tells you for 16 days we have esculated it, does not seem that your fiber esculation process works. Also they have teamed up with Vumatel who is a very bad service provider. You are the worst will make sure to post everywhere I can so consumers dont fall into your trap of pour service delivering. Just to put the cherry on the cake they will say alot of customers are experiencing problems seems like Vodacom us ensuring that Vumatel takes tgem down. Probabaly someones cousin that has Vumatel that why you do not care.