RP
Raphael P

1 reviews | Active since Apr 2014

08 Dec 2023, 15:30

Vodacom Sucks

I have had the most disappointing week with Vodacom. They overcharge me, my debit order returns because they over charge, they allow this to happen for a year and then decides to delete my fibre line. I don't think i'm the first person to have experienced an account to run up to exorbitant amounts and then be tied in. The worst thing is, they credited me what they should have, I paid what they asked for and more, and still I have to jump through hoops to get my issue resolved. It's weekend again, another weekend without internet. Their consultants are so so bad, accept for a few, who was somehow helpful. I want everybody who has a complaint with Vodacom to voice their opinion, I have registered and i'm hosting a domain called www.vodacomsucks.co.za, I want to create a forum platform, and I want it to used so much, so that whenever anyone searches for vodacom, vodacomsucks must be the top result. I am so done.

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Replies (1)
Vodacom
Vodacom's reply11 Dec 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team