MM
Mavis M

1 reviews | Active since Jun 2010

04 Sept 2023, 20:37

Vodacom sucks,***** at their watch.

My name was used to take up a contract online,what did they do to verify it was me on the other side?What a joke. I went to Waterfall Mall in Rustenburg with all required docs and they still asked me to submit it when I aired my frustrations on Twitter,yet an account was opened just like that I bet they did not ask for a resubmission of docs. You'al are pathetic

0
Replies (3)
Vodacom
Vodacom's reply05 Sept 2023, 08:07
Official
  Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MM
Mavis M's update06 Sept 2023, 08:17
Reviewer Update
As I continue to wait ,no reference no nothing.Vodacom you're a joke
MM
Mavis M's update27 Sept 2023, 22:29
Reviewer Update
No feedback,in what like 3 weeks now.