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frans F
1 reviews | Active since Feb 2017
23 Mar 2023, 07:39
Vodacom Sucks again
So again, the 3rd time this year already i am without Fiber. You can log a call but nothing gets done. the previous time I had to wait over a month for them to fix my line. So had to pay them for fiber that is not working and pay for additional LTE just to be able to work. I work from home and is dependent on Fiber. Their customer service and service in general sucks.
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Replies (2)
Vodacom's replyOfficial
23 Mar 2023, 07:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2023, 07:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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frans F's updateReviewer Update
23 Mar 2023, 08:08Not holding my breath.
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frans F's update23 Mar 2023, 08:08
Reviewer Update
Not holding my breath.