VODACOM SUCKS, ADDS INCORRECT BILLING TO YOUR ACCOUNT AND CANNOT PROVIDE EXPLANATIONS

THIS IS WHAT ****ES ME OFF! Vodacom confirmed with me on 2020/11/17 and After many apologies that the amount of R1319.90 was cleared and credit passed to my account with them after their sales representative sold LTE packages with inaccurate information.

This has been going on for a year now. After the deduction of the first payment, I queried the amount and someone from their team described a completely different package which I did not agree to and told me that it’s though luck and I need to just pay them. I reversed this payment with my bank immediately as a ********** transaction

I have explained this situation several times, everytime their team tells me the issue I resolved but it never Is. This is my 7th follow up with no solid concrete and no one can explain to me what the issue really is.