VODACOM SUCKS!!!

I had to give a rating to proceed with my review, but a one star is WAY too much for the horrible service I have received. On the 01st of July a consultant phoned me to upgrade my account, three days later I came across a better offer online and immediately cancelled the upgrade. It took one calendar month to reverse the upgrade. This morning (2021/08/04) I was informed that it will take another month to revert back to my old contract and that I will only after that be able to upgrade to the better package. It took a few minutes to sell me the offer and then TWO MONTHS to rectify... WORST SERVICE EVER!!! Being with a service provider for 12years PLUS and this is the type of service you get... wish I had never taken fibre from them