Vodacom sucks

Item: Vodacom
Rating: 1
Author: etienne V

Poor poor service Fibre line down 4 days, logging ticket where they actually reply 10 times a day but nothing gets done Trying to cancell services that is extra on contract - but so difficult like pulling teeth

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Jul 2023, 10:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply23 Jul 2023, 10:17

Official

etienne V's updateReviewer Update

23 Jul 2023, 10:48

Same old story-i will go to another fibre network if this is not sorted out by your service provider - metrofibre
Blackbox have no power

etienne V's update23 Jul 2023, 10:48

Reviewer Update

Same old story-i will go to another fibre network if this is not sorted out by your service provider - metrofibre
Blackbox have no power