FS
Francois S
1 reviews | Active since Jan 2014
28 May 2023, 12:20
Vodacom sucks!!
Vodacom is an utterly useless and unreliable Internet Service Provider when it comes to wireless network connectivity. Its network outages are more frequent than network connectivity and they lay the blame for this on load-shedding...pathetic!!!
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Replies (2)
Vodacom's replyOfficial
28 May 2023, 19:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2023, 19:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Francois S's updateReviewer Update
29 May 2023, 12:54Thank you for your call and my sincere apology for an unjust criticism of your service. My fixed wireless router was clearly faulty because after I had removed the SIM card and inserted it into an older mobile router, my internet connectivity was restored. Thank you for your service!
FS
Francois S's update29 May 2023, 12:54
Reviewer Update
Thank you for your call and my sincere apology for an unjust criticism of your service. My fixed wireless router was clearly faulty because after I had removed the SIM card and inserted it into an older mobile router, my internet connectivity was restored. Thank you for your service!