PV
PORCIA V
1 reviews | Active since Feb 2013
01 Sept 2020, 10:53
vodacom sucks
I gave the store instructions to cancel my insurance when I upgraded. When I received my statement it was never done. I have advised the consultant the handset will be included in my household insurance. I was promised the matter will be resolved and I will receive a refund and to date no success.
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Vodacom's replyOfficial
01 Sept 2020, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team