VV
Vincent V

1 reviews | Active since Nov 2016

15 Sept 2020, 12:00

Vodacom sucks

What a mistake in this country. Vodacom is useless. They made me pay R1060 during lockdown for an account which was not cancelled, I made the payment and called in to make sure all is well and the contract is canceled. Now I get calls asking for outstanding money that I owe On an open contract and the last person that spoke to me was so rude and condescending that i lost all remaining respect for this **** company. Vodacom, where life goes, when it wants to end.

0
Replies (1)
Vodacom
Vodacom's reply15 Sept 2020, 13:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team