CL
Carla L
1 reviews | Active since Nov 2011
08 Apr 2020, 08:36
Vodacom Sucks
And my struggles with vodacom continues!! Just received a new statement yesterday and still there are charges on which should not be. They insisting that I pay the penalty for reversed debit order but they took off more than I authorized so how is that on me!! I even paid the premature cancellation just to be done with them and still things are not at an end! I will now once again only pay my actual FINAL installment and hope this will be the end of this matter!!!
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Replies (1)Vodacom's replyOfficial
08 Apr 2020, 09:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2020, 09:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
