CL
Carla L

1 reviews | Active since Nov 2011

08 Apr 2020, 08:36

Vodacom Sucks

And my struggles with vodacom continues!! Just received a new statement yesterday and still there are charges on which should not be. They insisting that I pay the penalty for reversed debit order but they took off more than I authorized so how is that on me!! I even paid the premature cancellation just to be done with them and still things are not at an end! I will now once again only pay my actual FINAL installment and hope this will be the end of this matter!!!

0
Replies (1)
Vodacom
Vodacom's reply08 Apr 2020, 09:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team