HB
Hardus B
1 reviews | Active since Mar 2023
17 Mar 2023, 11:00
Vodacom Sucks
Vodacom ***** and customer care sucks. Since December 2022 I'm struggling with them to sort out my account till today, I cant even do a sim swop I'm paying for services I'm not even using.
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Replies (2)
Vodacom's replyOfficial
17 Mar 2023, 12:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2023, 12:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HB
Hardus B's updateReviewer Update
29 Mar 2023, 10:55After countless hours of calls and emails and writing a review on hallo Peter. Today I phoned again and my account are still not sorted out. They sent me feedback they confirm that there was ***** on my account but still i cant do a simswop, my account is still in areas. Please Vodacom what must I do so that you can sort one simple problem for me. I can see that I am just a number for you, you don't feel nothing for your customer's.
HB
Hardus B's update29 Mar 2023, 10:55
Reviewer Update
After countless hours of calls and emails and writing a review on hallo Peter. Today I phoned again and my account are still not sorted out. They sent me feedback they confirm that there was ***** on my account but still i cant do a simswop, my account is still in areas. Please Vodacom what must I do so that you can sort one simple problem for me. I can see that I am just a number for you, you don't feel nothing for your customer's.