Vodacom Sucks !!!!!

Automated messages are sent through very timeously but our queries are not being resolved. Vodacom's customer care sucks. I would never recommend the network to anybody and I am seriously considering moving over to another service provider. Still no response to my query and I am still without internet. I would rather go sit at an offline Home Affairs than deal with Vodacom and their incompetence's.

This Friday will be 2 weeks without internet and this has not yet been resolved. I need urgent feedback. Nobody has called me back yet. I am reaching new levels of frustration as I work from home and due to the lack of connectivity I have had to load prepaid data which is extremely expensive and cover fuel to get to the office daily which equates to 56 kms of travel, return trip per day. Vodacom is just adding grief instead of value to my life. What I fail to understand d at tis that my account was debited at the end of June and now you tell me that my line has been cancelled in error?????? How does this work? You guys really need to start working together. How do you go about just cancelling a line without checking all facts? Now 2 weeks later still not resolved. Does it really take this long??????? All installations are in, it just takes 1 click to give me connectivity again.