PG
Petro G
1 reviews | Active since Jan 2023
11 Jan 2023, 10:11
Vodacom sucks
I have had terrible service from vodacom. I have been misled by a call centre agent that told me to do a migration because my current package will not work anymore. After asking if it will affect my contract I was told no. But when i want to upgrade now i cannot because of the migration i can inly upgrade in 2024 so i wil be paying for a phone that i do not have. And one can assist me. I want to cancel as vodacom gas ****!!!!!!! Th
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Petro G's updateReviewer Update
11 Jan 2023, 10:19Contact number is ***
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Petro G's update11 Jan 2023, 10:19
Reviewer Update
Contact number is ***
Vodacom's replyOfficial
11 Jan 2023, 10:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2023, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PG
Petro G's updateReviewer Update
11 Jan 2023, 10:46Yes i have heard this before. We will call you!!!! Let me transfer you to the migration department. Bul**** no ons helps you. Even though my contract says I can upgrade on my app!!!! I am over Vodacom and their promises!!!!!!!! *** is my contract number
PG
Petro G's update11 Jan 2023, 10:46
Reviewer Update
Yes i have heard this before. We will call you!!!! Let me transfer you to the migration department. Bul**** no ons helps you. Even though my contract says I can upgrade on my app!!!! I am over Vodacom and their promises!!!!!!!! *** is my contract number