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Alicia A
1 reviews | Active since Oct 2019
08 Jun 2022, 14:55
VODACOM SUCKS
Vodacom is honestly the worst and has the worst customer care. Their own employees agrees with how ******* Vodacom is. To be honest Vodacom does not even deserve that one star!
After asking for my data plan upgrade to go back to what it was they have upgraded my entire contract for a new phone without my permission! Who does that! And now I'm being billing for their mistakes!
Vodacom you better you BETTER FIX YOUR MISTAKES. Do not bother phoning me. Email me about a solution.
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Replies (2)
Vodacom's replyOfficial
09 Jun 2022, 08:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2022, 08:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Alicia A's updateReviewer Update
09 Jun 2022, 10:36Reference *** please put me back on my original data plan which was RED1GB 100 minutes and not to what you want me to be on!!!!! I will not be paying for what you people want me to be on! Just fix my problem so that I can have VODACOM OFF MY BACK
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Alicia A's update09 Jun 2022, 10:36
Reviewer Update
Reference *** please put me back on my original data plan which was RED1GB 100 minutes and not to what you want me to be on!!!!! I will not be paying for what you people want me to be on! Just fix my problem so that I can have VODACOM OFF MY BACK