Vodacom sucks

I've been trying to get out NEW Fibre line connected with vodacom. The installation was done and I was told it would take 4 hours for the connection. Two days later I contacted vodacom and another call got logged. Two technicians have been sent out to our property on separate occasions, and both have told me that the line from their box on the road to the house is faulty. More Service requests logged. Every service request has a waiting period of 24 to 48 hours. Every time I have to make a plan to be at home or wait until a weekend. Another 4 - 5 days wasted. Every Vodacom contractor that I've spoken to are adamant that they will sort out my problem, I should just trust them, they will escalate my problem. What a joke. Nobody ever calls back and no-one can give me a manager's name or e-mail address so that I can harass them. Finally I've had enough and called to cancel. hahahahaha I have to wait 30 days for the cancellation. I will NOT recommend vodacom Fibre to anyone.